The SDLG grader parts are being shipped to Saudi Arabia. . .

On August 24, ORTEC delivered a batch of parts to a large engineering contractor in Saudi Arabia. This batch of accessories is part of the company's annual routine procurement and will be used in 35 SDLG loaders and graders under the company.

ORTEC's partnership with the company began in September 2021. Prior to this, ORTEC had established contact with the company very early and proposed cooperation intentions. However, the relevant person in charge has always insisted on purchasing parts from equipment dealers, and believes that this is the only way to purchase original accessories. In order to maintain this practice of the company, the company has been enduring high prices. In addition, companies often experience equipment downtime due to long delivery times.

The turning point came in September 2021 when a motor grader wheel broke down. The dealer did not have parts in stock and ordered from the factory. The factory responded with a one-month delivery date. This means that the equipment needs to be shut down for 1 month. At this point, the customer turned to ORTEC for help. On the one hand, we fully mobilized the inventory, on the other hand, we actively coordinated with the supplier channels, and completed the shipment within 3 days after the order was placed.

After establishing a cooperative relationship, ORTEC's parts specialists maintain regular communication with customers on issues related to parts consumption and use, give suggestions on reserve lists, and promptly settle claims for product quality issues.

Mark, head of the company's accessories procurement: "The establishment of cooperation with ORTEC is a new inspiration for me. ORTEC not only supplies original accessories at a lower price, but also responds faster and has a shorter delivery time. More importantly, , They have also been giving valuable suggestions on parts reserves. This not only reduces our investment in parts, but also significantly improves the inventory turnover rate."

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