1. About the packaging
- In most cases, parts are packed in crates, on pallets or in cartons.
2. What is the product delivery time?
- It varies for different items. But according to our experience, 90% percent of the lists are ready for delivery within 7 days since the order is confirmed.
3. What is the payment method?
- By T/T, or irrevocable L/C at sight.
4. What is the mode of transportation?
- By sea, land, or air
5. Are OEM, genuine or aftermarket parts supplied?
- We focus on OEM parts, and have genuine ones as alternatives. Aftermarket parts are excluded from our product range.
6. Why Choose ORTEC?
- You can get precisely the same parts as the genuine at much lower price;
You can get aftermarket parts of equal or higher quality, and genuine parts are also in the range for your option;
You can get parts customized for your special working conditions;
You can rest assured that your parts are properly packed and protected in transport
7. If we cannot find our items on the website, how do we get the quote?
- As there are thousands of SKUs in our range, we cannot make sure all SKUs are uploaded. In this case you can email us the product details, and you will get response within 24 hours.
